Arrival and departure:

Your rooms is available on your arrival day from 2.30 pm.
Please notify us if you should be arriving later than 7.00 pm.

Please vacate your room/apartament by 9.30 am on the departure day.

Spa& Wellness

To ensure a good relaxing time to all our guests, the children's access to our wellness area is limited in time and age. 

Your pets:

Pets are not allowed in our hotel.

No smokers:

Our hotel is a no smokers house, in the rooms and common areas is not allowed to smoke.

The reservation is binding upon confirmation with deposit about 30% of the total price and our definitive confirmation.

Payment can be effected by money transfer with the advice “caparra confirmatoria” to our bank account addressed at Fam. Demetz Leo - B&B Hotel Mezdi

Raiffeisenkasse Gröden Sitz Selva Gardena/Wolkenstein
SWIFT: RZSBIT 21055
IBAN: IT 69 L 08238 58890 000300042421

Payment:
Please settle the hotel bill in cash, credit cards are accepted (except business cards, American Express, Amex and Diners Club).

Cancellation conditions:

The cancellation has to be made in writing form.

Up to four months before arrival there is no charge, the deposit can be repaid except € 60,00 (each room/apartment) for administrative costs

From 120 days before arrival the deposit will not be refunded.

From 60 days before arrival we charge 50% of the total amount;

from 30 days before arrival we charge 70% and from 7 days before arrival 100% of the total amount.

By cancellations on the arrival day, in case of no-show without previous cancellation, post-arrival or pre-departure, the total amount will be charged.

Trip cancellation insurance:

We are pleased to offer you a cancellation insurance