The reservation is binding upon confirmation with deposit about 30% of the total price and our definitive confirmation.
Payment can be effected by money transfer with the advice “caparra confirmatoria” to our bank account addressed at Fam. Demetz Leo - Garni Hotel Mezdi
Raiffeisenkasse Gröden Sitz Selva Gardena/Wolkenstein
SWIFT: RZSBIT 21055
IBAN: IT 69 L 08238 58890 000300042421
Please settle the hotel bill in cash, credit cards are accepted (except business cards, American Express, Amex and Diners Club).
The cancellation has to be made in writing form.
Up to four months before arrival there is no charge, the deposit can be repaid except € 60,00 (each room/apartment) for administrative costs
From 120 days before arrival the deposit will not be refunded.
From 60 days before arrival we charge 50% of the total amount;
from 14 days before arrival we charge 70% and from 7 days before arrival 90% of the total amount.
By cancellations on the arrival day, in case of no-show without previous cancellation, post-arrival or pre-departure, the total amount will be charged.
Trip cancellation insurance:
We are pleased to offer you a cancellation insurance