Informations

Arrival and departure:

Your rooms is available from 2.30 pm on the day of arrival.
Please notify us if you should be arriving later than 7.00 pm.

Please vacate your room by 10.00 am on the day of departure.

Your pets:
We can only accept small pets only on request and in some rooms, they are not admitted in the common areas and garden.
Surcharge of € 11,00 per day (without feed)

No smokers:
Our hotel is a no smokers house. In the rooms and common areas is not allowed to smoke.
On the balcony of your room you can smoke enjoying the wonderful view of the valley and our beautiful mountains.

Booking

Deposit:

The reservation is binding upon confirmation with deposit about 30% of the total price and our definitive confirmation.

Payment can be effected by money transfer with the advice “caparra confirmatoria” to our bank account addressed at Fam. Demetz Leo - Garni Hotel Mezdi

Raiffeisenkasse Gröden Sitz Selva Gardena/Wolkenstein
SWIFT: RZSBIT 21055
IBAN: IT 69 L 08238 58890 000300042421

Payment:
Please settle the hotel bill in cash, credit cards are accepted (except business cards, American Express, Amex and Diners Club).

Cancellation conditions:


The cancellation has to be made in writing form.


Up to 90 days before arrival there is no charge, the deposit can be repaid except € 50,00 (each room/apartment) for administrative costs

From 90 days before arrival the deposit will not be refunded.

From 30 days before arrival we charge 50% of the total amount;

from 14 days before arrival we charge 70% and from 6 days before arrival 80% of the total amount.

By cancellations on the arrival day, in case of no-show without previous cancellation, post-arrival or pre-departure, the total amount will be charged.

 

Trip cancellation insurance:

We are pleased to offer you a cancellation insurance